At WABE, our vendors matter and this year we especially thank you for your support.
We look forward to seeing you at the Calgary Telus Convention Centre, Alberta.
Monday September 29rd – Wednesday October 1st 2025
Registration Desk, Media Mixer, Awards, Speaker Sessions Schedule
can be found on our website here Conference Program
Exhibit Hall will be housed in
Calgary TELUS Convention Centre, 136 8 Ave SE, Calgary – Macleod Hall
ORDER FORMS & CONVENTION SERVICE INFORMATION
1) Cross Connect Customs & Transport Order Form
- Cross Connect is our customs broker for this year’s exhibition
- Cross Connect is WABE’s preferred shipper and can handle all your transportation needs
- It should be noted that, non-Canadian exhibitors may import display items and exhibit booths temporarily as outlined in the provisions of tariff classification 9993.00.00.00 duty free, on the condition that the goods will be exported from Canada upon the completion of the event.
- Order forms must be submitted by September 22, 2025, SOONER IS BETTER
2) Global Convention Services (GCS) WEB PORTAL
- GCS is our official show service contractor for this year’s exhibit show
- You will receive a WELCOME message from GCS to the account designated as the Registration Manager
- If you need to assign a different coordinator please email exhibitchair@wabe.ca
- Once you have received your welcome email, you can access the GCS web portal here:
- Advance pricing deadline September 10, 2025
- Order forms must be submitted by September 24, 2025
3) AV – Orders
- Encore is our official AV Equipment Provider for this year’s exhibit show
- If you are in requirement of additional AV equipment, (Monitors, TVs etc) please reach out to our encore contact directly.
Jason R. Wright, (He, Him, His)
Sales Manager
Calgary Telus Convention Centre
O +1-403-371-7329
jason.wright@encoreglobal.com
- Orders must be submitted by September 22, 2024
EXHIBITOR BOOTH NUMBER & LOCATION
To confirm your booth number(s), click this link to refer to our floor plan: WABE Exhibitor Floor Plan
INCLUDED WITH EACH BOOTH
- 3’ft high side wall drape (show color: black)
- 1 – 6’ft skirted table
- 2 padded chairs, small waste basket
- One 120V 15A electrical circuit per booth
- The exhibit hall floor is carpet.
Please note: ALL other booth services must be ordered through the following vendors:
ADDITIONAL POWER
- If you require any additional power, beyond the provided 15A circuit, arrangements for these services can be made through Global Convention Services Internet Order Form.
Please email exhibitchair@wabe.ca for questions or additional information
FURNISHINGS AND ACCESSORIES ORDERING:
Show services are provided by GCS. Please refer to the Global Convention Services Portal https://order.globalconvention.ca/auth/register
- Discount pricing is available until September 10, 2025
AV EQUIPMENT ORDERING:
Jason R. Wright, (He, Him, His)
Sales Manager
Calgary Telus Convention Centre
O +1-403-371-7329
jason.wright@encoreglobal.com
INTERNET SERVICES
*** Please note that the CCTC does not provide free Wi-Fi for convention attendees. ***
- WABE has purchased Wi-Fi access on a per-device basis for registered attendees, The speed of this Wi-Fi connection cannot be guaranteed.
For wired connections or dedicated Wi-Fi services with guaranteed bandwidth (recommended for showcases or high-demand needs), the following options are available directly through ESS Global Convention Services: - Price List for Extras – Internet – Power Etc.
📞 Phone: (403) 218-7891
📧 Email: essgroup@globalconvention.ca
SHIPPING OPTIONS TO GET YOUR EQUIPMENT TO THE SHOW AT WABE:
IMPORTANT:
Global Convention Services (GCS) is managing the Advance Warehouse for the show, they will also oversee Direct to Site Shipments. Please refer to their exhibitor kit for detailed instructions in addition to the information provided below.
Discounted Rate Deadline – September 10, 2025
Ordering deadline – September 24, 2025
CUSTOMS BROKERAGE
Cross Connect is the designated customs Broker for WABE and can assist you with your shipping needs. See the LINKED CCCEL Shipping & Customs Clearance Instructions Manual for more information, including necessary forms.
CLICK >> CCCEL Shipping & Customs Clearance Instructions Manual <<
- Email completed forms to: info@crossconnectcl.com
The WABE 2025 Conference is officially recognized by the CBSA.
– Temporary importation allowed under tariff 9993.00.00.00.
– Use Form BSF865 or Carnet for temporary imports.
– Cross Connect is the designated customs broker.
Contact: Remy Perrot, 604-505-5717
- ADVANCE SHIPPING TO GCS:
ADVANCE SHIPPMENTS MUST ARRIVE BEFORE 3pm September 24, 2025
To simplify the shipping process all shipments should be sent to the Global Convention Services (GCS) Advance Warehouse. GCS will receive and store your materials received at the advance warehouse. All materials received at the warehouse are then delivered directly to the conference venue on the exhibitor move-in day.
IMPORTANT: You must contact Global Convention Services for an appointment prior to delivering to their warehouse, and you must complete their Material Handling form prior to shipping.
Please call (403) 218-7891 or E-mail: essgroup@globalconvention.ca
ADVANCE SHIPMENTS:
WABE 2025, Sept 28 – Oct1
Exhibitor’s Company Name
Booth Number – CTCC MacLeod Hall A-B
c/o Global Convention Services
9168 – 52 Street SE Calgary, Alberta T2C 5A9 Canada
Telephone: (403) 218-7891
- Warehouse Receiving Dates: September 3 – September 24, 2025
- Warehouse Hours: Monday – Friday, 9:00am-3:00pm (Closed: Evenings, Weekends, Stat Holidays)
- Shipments sent “C.O.D. – CASH ON DELIVERY” to the warehouse will not be accepted.
2) DIRECT TO SITE SHIPMENTS / DAY OF ARRIVAL:
IMPORTANT:
Global Convention Services (GCS) is managing the Calgary Telus Convention Loading Dock for the show. Please refer to their exhibitor kit for detailed instructions in addition to the information provided below.
All shipments delivered to the CTCC loading docks are subject to a material handling charge from Global Convention Services.
Please ensure GCS is given advance notice of direct to site shipments, and or Day Of loading dock arrivals.
Direct shipments are allow up to 3 business days prior to move-in! (September 24,25,26, and 29th)
Freight received at venue in advance of exhibitor move-in risk having freight either refused by the venue or re-directed to Global Advance Warehouse, with expenses and fees billed back to exhibitor.
Direct SHIPMENTS:
WABE 2025, Sept 28-Oct1
Exhibitor’s Company Name
Booth Number – CTCC MacLeod Hall A-B
c/o Calgary TELUS Convention Centre North Loading Dock
705 – 1st Street S.E. Calgary, Alberta T2G 2G9 Canada
https://maps.app.goo.gl/aZRCr4tdfbyaRaFq9
CALGARY TELUS CONVENTION CENTRE LOADING DOCK SPECS:
South Dock:
– Ramp to Macleod Hall: 8′ high, 9’6″ wide.
– Bays 1–5: Heights range from 8′ to 11′.
– Truck elevator: 20,000–30,000 lbs capacity.
– Additional elevators: 8,000 lbs capacity
SHOW SCHEDULE
|
Monday September 29 Exhibitor Move In Media Mixer – SAIT Reunion and Awards Event
Tuesday September 30 Exhibit Hall open to Exhibitors for Set Up Lunch Free Exhibit Hall Open Exhibit Hall Happy Hour Festivus for the Restivus |
10:00am – 4:00pm 6:00pm – 9:00pm
7:30am – 8:30am 12:30pm – 1:00pm 1:00pm – 6:00pm 4:30pm- 6:00pm 6:00pm – 9:00pm |
|
Wednesday September 25th Free Exhibit Hall Open |
9:00am – 12:00pm |
| Exhibitor Meeting
Exhibitor Teardown
|
12:30pm – 1:00pm
12:30pm – 3:00pm |
MOVE-OUT INSTRUCTIONS:
1. Pack up everything in your booth.
2. Leave all packed up freight IN YOUR BOOTH.
3. Bring your vehicle to the south loading dock.
4. A Global representative will direct you to the appropriate bay.
5. A team member will assist with loading and delivery to your vehicle.
NON-COURIER PICK-UPS:
1. Pack up everything in your booth.
2. Leave freight in your booth and bring your vehicle to the north loading dock.
3. A Global representative will assist with loading.
COURIER PICK-UPS:
1. Pack up everything in your booth.
2. Label freight clearly and securely.
3. Arrange pickup with your courier.
4. Unclaimed freight will be moved to the offsite warehouse and storage fees will apply.
There are no events scheduled during Exhibit Hall hours to give WABE delegates a chance to explore your booths fully.
If you have questions or concerns, please reach out. We are here to help make this WABE a success for your business!
Alan English
Exhibit Chair
Cross Connect Customs & Event Logistics Shipping & Customs Clearance Instructions Manual
INTRODUCTION
Dear Exhibitor,
Cross Connect Customs & Event Logistics has been appointed the OFFICIAL TRANSPORT CARRIER and
CUSTOMS BROKER for the 2025 WABE Convention taking place at the Calgary Telus Convention Center over
the dates of September 29 – October 1, 2025. To ensure your materials arrive “on time” in the most cost-efficient
manner we suggest that you read the following instructions along with the information provided by Global
Convention Services. Our helpful instructions will assist you in preparing for the correct, and timely, dispatch of
your exhibits to and from the event venue. The organizers highly recommend that you use the services of Cross
Connect for a complete logistics package. Our complete package will move your exhibit(s) door-to-door, from
your office or warehouse, and back to your location after the exhibition.
Please contact our team for advice and to receive a shipping and/or customs clearance quote, we’d be happy to assist
you.
IMPORTANT: Failure to comply with the deadlines, consignee, and document instructions, will cause unnecessary
delays in customs clearance and may lead to additional charges. For this reason, if you will be using a freight forwarder
or carrier other than Cross Connect, please be sure to pass these instructions on to them so they know to direct their
pre-alerts to us.
WABE and Cross Connect Customs & Event Logistics will not accept responsibility for late arrivals, or non-deliveries, to
the venue if these guidelines and/or recommendations are not followed.
Sincerely,
Cross Connect Event Logistics
E-mail: info@crossconnectcl.com
Website: www.crossconnectcl.com
***SHIPPING INSTRUCTIONS / ARRIVAL DATES***
ADVANCE WAREHOUSE LOCATION
IMPORTANT: Global Convention Services (GCS) is managing the Advance Warehouse for the show. Please refer to
their exhibitor kit for detailed instructions in addition to the information provided.
Direct-to -show-site shipments are allowed to arrive up to three business days prior to exhibitor move-in -> Monday
September 29TH (10:00 AM-5:00 PM). The venue will not receive shipments outside of these times.
To simplify the shipping process all shipments should be sent to the Global Convention Services (GCS) Advance
Warehouse. GCS will receive and store your materials received at the advance warehouse. All materials received
at the warehouse are then delivered directly to the conference venue on the exhibitor move-in day.
IMPORTANT: You must contact Global Convention Services for an appointment prior to delivering to their warehouse, and you must
complete their Material Handling form prior to shipping. Please call (403) 218-7891 or E-mail: essgroup@globalconvention.ca
ALL SHIPMENTS
WABE 2025
(Insert Exhibiting Company Name, Booth #___ – CTCC Macleod Hall A-B)
c/o Global Convention
9168 -52 Street SE
Calgary, AB T2P 0K6
CANADA
Telephone: (403) 218-7891
Warehouse Receiving Dates: September 3 – September 24, 2025
Warehouse Hours: Monday – Friday, 9:00am-4:00pm (Closed: Evenings, Weekends, Stat Holidays)
Shipments sent “C.O.D. – CASH ON DELIVERY” to the warehouse will not be accepted.
PRE-ALERT / CUSTOMS DOCUMENTATION REQUIREMENTS
Please complete the Cross Connect Order Form and Commercial Invoice Packing List (CIPL) in this manual.
The CIPL should contain full detailed description of the contents, serial no.’s, customs HS/tariff codes, and
quantity/weight/value of each item listed. Invoices should be in the currency of country shipped from clearly showing
which items are for temporary import and which are for permanent import. Examples of both forms are provided
for assistance.
The “consignee” on the Commercial Invoice Packing List should be addressed as follows:
WABE 2025
(Insert Here: Your Exhibiting Company Name & Booth #)
c/o Calgary TELUS Convention Centre – Macleod Hall
136 8 Ave, SE
Calgary, AB T2P 0K6
CANADA
***Please send Cross Connect draft copies of your CIPL prior to shipping so it may be reviewed and pre-approved***
All document checks and pre-alerts should be emailed to info@crossconnectcl.com
IMPORTANT: Certain commodities such as medical devices, pharmaceutical products, cosmetics, foodstuffs,
beverages, certain electronic and telecommunication and military items, animal & plant products (CITES) will be
subject to import licence or other certification requirements. Kindy contact Cross Connect at least 2 months prior
to the show if sending any of the above items.
CLICK >> CCCEL Shipping & Customs Clearance Instructions Manual <<
Failure to pre-alert us of your shipment means we are unaware it exists and cannot be held responsible for your
materials arriving to the show late, or not at all.
INSURANCE
We are not responsible for any loss, pilferage, or damage while goods are left unattended at your booth. The handling of goods is carried out at the exhibitor/contractor’s risk. We, therefore, strongly recommend that all exhibitors arrange insurance coverage to include transit to and from the exhibition, also while on display during the exhibition.
PAYMENT
Unless agreed in advance payment for all services must be made prior to, or during the show. We accept the following three methods of payment:
1. Bank Wire – Bank details can be sent upon request.
2. Credit Card – We can accept payment by credit card. Please inform us of the card details in advanced on our Customs & Transportation Order Form. Credit Card transactions are subject to a 5% service fee.
3. Company Checks
PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS. WE LOOK FORWARD TO SEEING YOU AT THE SHOW !
CROSS CONNECT
CUSTOMS & EVENT LOGISTICS
5225 Orbitor Drive
Toronto, ON L4W 4Y8
CANADA
E-mail: info@crossconnectcl.com